Terms of service
Last Updated: May 2026
Welcome to Cleniza. This website (cleniza.com) is owned and operated by CLENIZA HomeCare. Throughout the site, the terms "we", "us", and "our" refer to CLENIZA HomeCare. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service.
1. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence. You may not use our concentrated cleaning products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
2. Accuracy and Safety of Products
Our dry-powder cleaning concentrates are formulated with care. It is the customer's responsibility to follow the mixing instructions provided on product labels, sachets, and the website carefully:
- Concentrates must be diluted with 500ml water before active use.
- Safety: Do not ingest powder. In case of accidental contact with eyes, rinse immediately with clean water. Keep dry sachets out of reach of pets and children.
- Surface Compatibility: Read instructions before use. For example, our Bathroom Cleaner is designed for tiles and ceramic and is not suitable for metal fixtures or chrome taps.
3. Pricing & Modifications
Prices for our products are subject to change without prior notice. We reserve the right at any time to modify or discontinue any product sachet, starter kit, or combo pack without liability.
4. Accuracy of Billing & Payments
You agree to provide current, complete, and accurate purchase and account information for all orders. Since we do not offer COD, all purchases must be paid in full through our secure gateway. We reserve the right to refuse or cancel any order if fraudulent payment is suspected.
5. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, with jurisdiction lying in the registered office courts of CLENIZA HomeCare.
